IN-HOUSE TRAINING COURSES
(MQA APPROVED)
MQA Registered Training Institution : PluriConseil Ltd
MQA Registered Trainer : Eric Ng Ping Cheun
Course 1 : “Director Skills Development”
TARGET POPULATION : Chairperson, Directors, Management (CEO, Chief Finance Officer, Chief Risk Officer, etc), Company Secretary, Legal and Compliance Officer, Internal Auditor
OBJECTIVES:
- To raise awareness of the concept, practice and relevance of good corporate governance.
- To provide the opportunity for serving directors to improve their skills in the boardroom through a practical and interactive approach that involves case studies, group work and discussions, as well as the prospect of sharing experiences.
- To train participants about best practices for effective functioning of the board.
- To gain insights into types of board committees, their importance, role and functioning.
- To understand the critical concepts, important steps and analytical tools in managing firm-level strategy.
- To appreciate types of risks, their interconnectedness, and key aspects in risk management.
- To gain an understanding of Corporate Social Responsibility and the dynamics in corporate perceptions and approaches.
Course 2 : “Effective Customer Care”
TARGET POPULATION : Any employee
OBJECTIVES :
- To learn how to provide caring services to customers
- To develop interpersonal skills and proper attitudes
- To understand how you communicate
- To learn how to read body language, expressions and vocal tones
Course 3 : “Le Français des Affaires”
PUBLIC CIBLÉ : Tout membre du personnel
OBJECTIFS :
- Maîtriser les différents types d’écrit professionnel (notes, résumé, compte rendu, structuration des idées et articulation d’une argumentation)
- Bien écrire, traduire et analyser des rapports, des discours et des articles de journal
- Maîtriser les codes langagiers, sociaux et culturels
- Acquérir des connaissances relatives au monde des affaires
- Comprendre les relations commerciales entre Maurice et la France
Course 4 : “Gestion et Stratégie Commerciale”
PUBLIC CIBLÉ : Tout membre du personnel occupant une position de responsabilité
OBJECTIFS :
- Comprendre l’approche globale du marché
- Comprendre l’information commerciale
- Comprendre l’action commerciale
- Comprendre l’approche de la performance commerciale
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